your helpdesk in daily business
Daily Business
Support
In daily business
processes should be smart and fast…
… then you need a partner who guarantees short-term solutions.
Often it is only small but important details that you are missing in order to complete or accelerate the foreign trade transaction or customs clearance.
This can be for example a missing customs tariff number, a required document coding, an unknown foreign trade document, an export control check of your goods, a query from customs, a new business constellation or the right choice of the appropriate Incoterm.
Small problems then cause a disruption of your supply chain and put the affected departments under time pressure.
We are available to you as an external helpdesk with short response times so that your processes can continue safely and without delays.
you ask – we help!
Your advantages
Reduced workload
Our helpdesk relieves you of research, checks and uncertainties in your daily business
Expertise and experience
Our experience ensures your legally secure processing and accelerates the logistics process
No waiting times, low costs
Fast response times, billing every 15 minutes by writing off your minute account instead of billing by the hour fair, transparent and attractive conditions
Reduced workload
You concentrate on your core task – we take over the solution of “inconvenient” foreign trade issues
Best Practice
Practical solutions instead of theoretical expert opinions
TIP: Unique billing model
With our FTC InfoCards you secure your prepaid credit of answers and solutions for small and large questions from daily practice. With transparent billing in fair 15-minute intervals, we guarantee you the fastest possible processing time without administrative effort: no time-consuming quotation, invoicing and booking procedure per consulting request and thus more favorable hourly rates. You choose the appropriate FTC InfoCard according to your needs: Silver, Gold, Platinum or Premium.
